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Welcome to Israel

The Israel Ministry of Tourism offers various services aimed at improving the quality of your visit:

By contacting the tourist-information offices belowtourists can receive immediate answers and assistance regarding tourist services as well as assistance of the Israel Police, Ministry of Interior services, Airport 

Authority and more.  The "Tourphone" line operates seven days a week.


Tel: 02-6271422

Fax: 02-6271362



Tel: 04-6570555

Fax: 04-6573078



Phone 08-6309111:

Fax: 08-6339122

Ben Gurion Airport

Tel: 03-9754260 (24/7 Service for tourists)

Fax: 03-9754264​


Tourists with questions or difficulties during their visit can receive immediate response or a detailed referral to the proper relevant authorities:

§ Filing complaints against tourism entities, § Assistance with matters requiring the intervention of the Israel Police (i.e. violence, theft, traffic and transportation and more),
§ Ministry of Interior affairs:  assistance with border control and Israel's Gateways, visas and renewal of visas,
§ Emergency updates and announcements,§ Basket of Services offered by the Tourism Services Administration including information about Tourism Information Offices in the country,
§ Referral to the relevant regional authorities and Municipal Tourism Boards upon questions dealing with specific tourism sites, how to get there and more.
§ Health Services.


For lists of events and festivals, please checkout our website: .  

We also operate several information centers throughout the country. For the list of the Tourist Information Centers click here

Thank you for visiting Israel!


The Tourism Services Division

Ministry of Tourism



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